Description

Email has been with us for a while, yet people still struggle with what is acceptable and what is not while using email in the business world. Our Email Etiquette class takes a deep dive into the common things we all do that drive others crazy with email. We will discuss easy to implement practical solutions that will help you become better using email in your business world.

What You Will Learn

• How to implement the BLUF concept
• The Importance of the Subject box
• Brief discussion of the Mehrabian Study
• How for many, Perception is Reality
• The Importance of Context
• Don’t be The Aggressive Emailer
• Why it’s important to avoid Sarcasm
• The impact of being too vague
• Forwarding emails, yes this has caused a lot of headaches
• More email tips and tricks and a discussion on “Text Talk”